CAREERS

Current Job Openings

Assistant Store Manager - Brisbane Airport

We are looking for an enthusiastic and detail-oriented Assistant Store Manager to join our Brooki airport team and help ensure smooth day-to-day operations while upholding our high standards of quality and service.

Location: Brisbane
Employment Type: Full-Time

Key Responsibilities

Operational Leadership

Assist the Store Manager in overseeing daily operations, including opening and closing procedures.
Ensure compliance with health, safety, and food quality standards.
Monitor inventory levels and coordinate with suppliers to maintain stock of ingredients and supplies.
Manage and optimize workflow to ensure efficient production and service.

Team Management

Support the hiring, training, and development of store location staff.
Schedule team members to meet operational needs.
Provide ongoing feedback, coaching, and support to team members to maintain a motivated and high-performing team.
Step in to resolve team or customer issues with professionalism and tact.

Customer Experience

Deliver an exceptional customer experience by ensuring staff members provide friendly and attentive service.
Address customer inquiries, complaints, and special requests with a solution-oriented approach.
Assist in creating displays and marketing strategies to promote seasonal products and specials.

Financial Accountability

Help achieve sales targets by driving customer engagement and upselling products.
Monitor waste and implement cost-saving initiatives where possible.

Qualifications

Previous experience in a supervisory or management role, preferably in retail, food service, or hospitality.
Strong leadership and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Passion for baking and a commitment to delivering quality products and experiences.
Familiarity with POS systems and basic financial reporting.
Availability to work flexible hours, including weekends.

What We Offer

Competitive salary.
Opportunities for growth and advancement.
A positive and collaborative work environment.
Employee discounts on Brooki Bakehouse products.

If you’re a dedicated and enthusiastic individual who thrives in a team-oriented environment, we’d love to hear from you!

How to Apply:
Please send your resume and a cover letter to hello@brookibakehouse.com with the subject line "Assistant Store Manager Airport."

Production Kitchen Manager – Fortitude Valley

Location: Fortitude Valley
Employment Type: Full-Time
Start Date: February 2025

Role Overview:

As the Production Kitchen Manager, you will oversee all aspects of our kitchen operations, from managing staff and production schedules to ensuring the highest quality standards in every product. Your role is pivotal in maintaining efficiency, fostering team morale, and upholding our reputation for excellence.

Key Responsibilities:

Production Management: Plan and oversee daily production schedules to ensure timely delivery of products while maintaining quality standards.
Team Leadership: Supervise, train, and motivate kitchen staff, fostering a culture of teamwork and accountability.
Quality Assurance: Ensure all products meet our high standards for taste, appearance, and consistency.
Inventory Control: Manage inventory levels, monitor stock, and coordinate with suppliers to ensure the availability of raw materials.
Health & Safety: Enforce compliance with food safety regulations, health standards, and workplace safety protocols.
Process Improvement: Continuously assess and improve kitchen workflows to optimize productivity and reduce waste.
Problem Solving: Address operational challenges promptly and effectively.

What We’re Looking For:

Proven experience in a similar role within a bakery, patisserie, or commercial kitchen.
Strong leadership and team management skills.
Excellent organizational and time management abilities.
In-depth knowledge of food safety regulations and kitchen operations.
Ability to work under pressure in a fast-paced environment.
Passion for baking and high-quality production.
Flexibility to work early mornings, evenings, or weekends as needed.

What We Offer:

Competitive salary based on experience.
Opportunity to work in a dynamic, creative environment.
Career growth and development opportunities.
A supportive and inclusive workplace culture with a fast growing company.

How to Apply:
If you’re ready to bring your expertise and passion to Brooki Bakehouse, we’d love to hear from you! Please send your resume and a cover letter detailing your experience and why you’d be a great fit for this role to hello@brookibakehouse.com.

Sales Assistant - Brisbane (Northside)

We are looking for an enthusiastic and friendly Salesperson to join our team and help us share our passion for baked goods with our customers.

Location: Northside
Employment Type: Casual

Key Responsibilities:

Welcome customers with a warm smile and provide outstanding customer service.
Assist customers in selecting products, answer questions about ingredients and flavours, and make recommendations.
Handle sales transactions accurately using the point-of-sale system.
Ensure displays are clean, well-stocked, and visually appealing.
Keep the sales area tidy and assist with light cleaning duties as needed.
Communicate customer feedback and suggestions to the team.
Promote daily specials, seasonal items, and bakery events.