I became a big fan of Brooki Bakehouse through Instagram. I finally broke down and decided to order some of her chunky cookies (best seller and the nut free) back in May 2024 and the cookies were DIVINE! I preferred the nut free cookies and of those red velvet was by far my favorite with chocolate chip running a close 2nd. ALL were packaged well, each cookie was individually wrapped and it was puffed full of air so they were FRESH, PERFECT and OH SO TASTY! I was quite impressed since they had traveled such a long way....all the way to the US. I would give ALL the cookies from May 2024 a 5 out of a 5 star rating!
Dear friends sent me a box of the chunky cookies best seller for my recent birthday in January 2025 and I'm very sad to say that the quality was absolutely not the same as it had been in May 2024. Some of the cookies were very doughy, it seemed like they had been taken out of the oven too soon....and some had been sealed up for mailing before they had a chance to properly cool...condensation had formed on the cookies and it had a negative impact on the quality and taste. My absolute favorite, the red velvet cookie, had to be thrown it in the trash after a couple of bites. It was very disappointing and I hate to complain but if I were the owner of the company I would most definitely want to know so I could make sure these kinds of things are corrected and never happen again. I would give all the cookies from January 2025 a 3 out of a 5 star rating.
I know Brooki Bakehouse has had tremendous growth over the past year and it's possible they aren't quite equipped to keep up with the demand.
I did order the cookbook and look forward to its delivery so I can have a go at making them at home. If I ever travel to Australia I will DEF make the trip to the store and happily stand in line so I can try all the different things that are not available for delivery to the US....croissant cookie, snickerdoodle cookie and the almond croissant cookie, just to name a few.